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Terms of service

OVERVIEW

This website is operated by SoulSong. Throughout the site, the terms “we”, “us”, and “our” refer to SoulSong.

By visiting our website and/or purchasing from us, you agree to the following Terms of Service, including any policies referenced throughout the site.

These Terms apply to all users of the website, including browsers, customers, merchants, and contributors of content.

We may update these Terms from time to time by publishing changes to this page. Continued use of the website constitutes acceptance of any updates.

Our online store is hosted by Shopify Inc., which provides the ecommerce platform that allows us to offer our products and services to you.

WEBSITE USE

By using this website, you confirm that you are at least the age of majority in your place of residence.

You agree not to use our website or products for any unlawful purpose, or in a way that may interfere with the operation or security of the website.

You must not transmit any viruses, malicious code, or harmful software through this website.

We reserve the right to refuse service or restrict access to the website where necessary.

PRODUCT INFORMATION

SoulSong garments are handcrafted in small batches using traditional artisan techniques including hand block printing, embroidery, natural dyeing, and vintage textile work.

Variations in colour, print placement, stitching, and texture are part of the handmade nature of our garments and should not be considered faults.

We make every effort to display product colours and imagery as accurately as possible, however colours may vary slightly depending on individual screens and devices.

Product availability, descriptions, and pricing may change without notice.

PRICING & ORDERS

All prices on our website are listed in Australian Dollars (AUD) and include GST where applicable.

Prices and product availability may change without notice.
We reserve the right to refuse or cancel orders where necessary, including cases involving pricing errors, stock discrepancies, suspected fraudulent activity, or misuse of promotional offers.

Please ensure your order and contact details are accurate and up to date when placing an order.

RETURNS & EXCHANGES

Returns, exchanges, and sale conditions are outlined within our Returns Policy.

Please review our Returns Policy carefully before making a purchase.

THIRD-PARTY SERVICES & LINKS

Our website may include links to third-party websites, services, or tools.

We are not responsible for the content, policies, or practices of third-party websites or providers, and your use of those services is at your own discretion.

USER CONTENT & FEEDBACK

If you submit reviews, comments, feedback, photographs, or other content to SoulSong, you agree that we may use, reproduce, edit, or share that content in connection with our business, website, and marketing.

You agree not to submit content that is unlawful, misleading, abusive, defamatory, or infringes upon the rights of others.

We reserve the right to remove content we consider inappropriate or in breach of these Terms.

INTELLECTUAL PROPERTY

All website content including photography, imagery, logos, graphics, branding, designs, and written content remains the property of SoulSong and may not be copied, reproduced, or used without written permission.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, SoulSong is not liable for any indirect or consequential loss arising from the use of this website or products purchased through it.

Nothing within these Terms excludes rights available under Australian Consumer Law.

GOVERNING LAW

These Terms of Service are governed by the laws of Queensland, Australia.

CHANGES TO THESE TERMS

We reserve the right to update or modify these Terms of Service at any time by publishing changes to this page.

It is your responsibility to review this page periodically for updates.

CONTACT

SoulSong 
Shop 2, 26 Sunshine Beach Road
Noosa Junction QLD 4567
+61 0412 246550
info@soulsonglife.com
www.soulsonglife.com